Term & Conditions

- The product is not received until 100% of the product value has been paid.
 

اNo modification to any of the contract products or addition of codes to the fabric, corner direction, or sizes is made After 10 days have passed from the date of the contract, and in case of violation of this, 15% of the total value of the product will be paid To be modified, and in the event of modification to any of the contract products, the customer must be present And sign the contract himself or his representative and does not acknowledge any oral or through amendments Any of the different means of communication.

-The customer has the right to cancel the contract within 24 hours, and in the event of canceling the contract within a week, 20% will be deducted From the total value of the contract, an operating fine, provided that the rest of the amount is recovered after three days from the date of recovery The contract may not be canceled after a week has passed from the date of the contract.

- In the event that the customer did not receive it on time due to extreme circumstances, the product will be kept for a month from its date.

The company is committed to delivering the goods at the date agreed upon in the contract, with a maximum delay of 20 working days.
 

-The company is committed to transportation and installation within Greater Cairo and Alexandria, and the goods are boarded up to The third floor only within the initial shipping fees shown on the website (provided that space is available to preserve the product), provided that the customer bears the transportation costs Outside Greater Cairo and Alexandria and bear the costs of ascending products beyond the third floor 50 pounds per room per floor.
 

- Warranty on the product for a period of 5 years from the date of receipt against manufacturing defects On natural wood products.

- Warranty on the product for a period of 5 years from the date of receipt against manufacturing defects on MDF products.

- Warranty on the product for one year from the date of receipt against manufacturing defects on outdoor products.

- Warranty on the product for a period of 10 years from the date of receipt against manufacturing defects On all types of mattresses.
 

- The colors of the patchwork products fabric are chosen irregularly, as well as the arrangement of the fabric. It does not have to be identical to the products in the exhibition.
 

- All the company's products stand to match the display products and in case the customer desires to change the color Or the type of fabric. The customer bears the difference in the price of the fabric in addition to 10% of the product value This is because the product has left the production line and in case of requesting a change in sizes in bedrooms and dining rooms

20% is added when the product leaves the production line.
 

-The company is not responsible for installing TV screens on the company's products.
 

- In the event that the customer requests to collect a room from more than one room, the colors will be the same in each room . The types of veneers will be the same in each room.All products are not inclusive of lighting